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Contact Customer Care

Last Updated: September 2026 • Velin Sleep Consumer Protection

We're Here to Help

Have questions about your Velin Grounding Mat™, checking wall outlet compatibility, tracking your package delivery, or initiating a 90-day money-back guarantee return? Our North Canton, OH support team is available Monday through Friday to provide prompt, dedicated assistance.

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Corporate Headquarters:
Velin Sleep Operations
North Canton, OH 44720
United States of America
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Email Customer Care:
hello@velinsleep.com
Average response time: Under 4 business hours
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Toll-Free Phone Support:
(330) 642-4364
Hours: Mon–Fri, 9:00 AM – 5:00 PM EST
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90-Day Guarantee Returns:
Please include your original Order Number in your email inquiry for expedited RMA authorization.

Send Us a Message

🔒 Your information is confidential and will never be shared.

Velin Logo Velin Sleep • North Canton, OH

Dedicated to restoring biological vitality and restful sleep through innovative conductive carbon grounding technology.

Email: hello@velinsleep.com
Phone: (330) 642-4364

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Medical & Health Disclaimer: Statements made on this website have not been evaluated by the Food and Drug Administration (FDA) or any regional health authority. The Velin Grounding Mat™ is a consumer wellness lifestyle product intended to facilitate connection with the Earth's natural electrical surface. It is not a medical device, nor is it intended to diagnose, treat, cure, mitigate, or prevent any medical condition or disease.

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